Who we are
Our website address is: https://katypropainting.com.
SMS Privacy Policy
Katy Pro LLC is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”). This Policy is incorporated into the Terms of Service.
By using the Service, you agree to the terms of this Policy. Katy Pro LLC reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.
“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the any Personal Information that you choose to include in messages you send through the Service.
What Personal Information is collected about you
Through the use of the Service, Katy Pro LLC will receive the following information: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us.
How Katy Pro LLC uses Personal Information about you
We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, and (d) if necessary, contact you with important announcements or messages.
Disclosure of your information
We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. Customer information is never shared with third parties/affiliates for marketing/promotional purposes. All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose. We may use or disclose such information in any of the following limited circumstances:
- We have your consent.
- We provide such information to trusted businesses or persons for the sole purpose of processing Personal Information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures. If the third party fails to comply with our terms, Katy Pro LLC is not accountable in any way for any liability or reimbursement.
- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
- We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, as otherwise required by law.
Security
Katy Pro LLC takes precautions to ensure the security of your Personal Information, including ensuring that our third party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third party SMS delivery platform or your carrier network).
We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.
Messaging Terms and Conditions
Opting in
A mobile user might opt-in by:
- While providing their contact details through a contact or appointment request form
- Customer actively subscribes to updates and provides their preferred contact number for receiving those updates
Message frequency varies. Message & data rates may apply. Reply “HELP” for help. Reply “STOP” or “CANCEL” to opt-out.
Opting out
Katy Pro LLC gives you the ability to opt out of the Service for any reason. You can opt out by texting “STOP” or “CANCEL” to 281-781-6713. Msg & data rates may apply.
Children
The Service is not intended for children under 13, and Katy Pro LLC does not knowingly collect information from children under the age of 13.
Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.
Questions or concerns?
If you have any additional questions regarding this Policy, please feel free to contact us any time by emailing katypropr@gmail.com.